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Enterprise LLMs: Product Discovery, MVP Scoping & Jamstack/

Patrich

Patrich

Patrich is a senior software engineer with 15+ years of software engineering and systems engineering experience.

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Enterprise LLMs: Product Discovery, MVP Scoping & Jamstack

A practical blueprint for integrating LLMs into enterprise apps

Large language models can create outsized value when tied to your data, workflows, and channels-not when dropped in as a novelty chatbot. This blueprint distills what works for enterprises shipping real outcomes with Claude, Gemini, and Grok while staying fast, secure, and accountable.

Product discovery and MVP scoping

Resist solution-first thinking. Start with a high-friction decision or document-heavy task. Quantify the baseline, then define an LLM loop that measurably reduces time-to-answer, error rate, or operational cost.

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  • Problem framing: Who uses it, what decision improves, acceptable failure modes, and required auditability.
  • Data audit: What sources exist, freshness requirements, access controls, and gaps for retrieval.
  • Success metrics: Target latency, accuracy thresholds, ROI hypothesis, and rollout guardrails.
  • MVP scope: One narrow task, one persona, one channel; ship in two sprints.

Reference architecture

  • Data layer: Vector store plus canonical warehouse/lakehouse; build embeddings from curated, versioned content.
  • Retrieval: Hybrid BM25+dense search, filters by tenant/region, and citation capture for traceability.
  • Orchestrator: A typed, testable prompt pipeline with tools/functions for search, calculators, and policy checks.
  • Models: Use Claude for reasoning with long context, Gemini for multimodal enrichment, and Grok for streaming insights.
  • Guardrails: PII scrubbing, content policy, schema-constrained outputs, and prompt injection defenses.
  • Observability: Prompt/result logs, token spend, latency percentiles, and offline evals linked to production cohorts.

Jamstack website development, supercharged

For public websites, keep the Jamstack contract: static-first delivery with dynamic intelligence at the edge. Use serverless functions as a thin LLM proxy, cache retrieval results, and stream tokens for perceived speed. Precompute semantic indexes during build, and revalidate on content change.

  • Personalized search: Query understanding via reranking; fall back to keyword when confidence drops.
  • Content generation: Safe on-demand summaries with source attributions and canonical links for SEO.
  • Compliance: Region-aware routing so EU traffic uses EU models and data planes.

Evaluation and safety

  • Golden sets: Curate 100-300 real prompts with expected outcomes; include tricky edge cases and jailbreak attempts.
  • Automated evals: Measure factuality, policy compliance, and structure conformance; run on every model or prompt change.
  • Human review: Calibrate raters monthly; sample failures to update prompts, tools, and retrieval rules.

Cost and latency engineering

  • Right-size models: Route easy tasks to small models; escalate to Claude or Gemini only when signals require.
  • Caching: Deduplicate prompts with semantic hashes; cache tool outputs and citations.
  • Compression: Shorten contexts via extractive summaries; prefer function-calling over verbose prose.
  • Batching and streaming: Parallelize retrieval; stream first tokens to UI within 300 ms.
  • Budgets: Enforce per-tenant token caps and daily circuit breakers.

Three concrete enterprise patterns

  • Marketing ops on a Jamstack site: Gemini ingests product media, Grok detects emerging topics from social streams, and Claude crafts on-brand snippets with citations. Outcome: 28% faster campaign landing pages, with SEO lifts from better internal linking.
  • Support deflection with auditable answers: A RAG service indexes runbooks and tickets. Claude produces step lists with source IDs; if confidence <0.7, escalate to an agent. Result: 35% fewer Tier-1 contacts and clearer knowledge gaps for documentation teams.
  • Procurement risk triage: Ingest contracts into a governed store; Gemini extracts clauses, a policy tool rates risks, and Claude explains them plainly. Decisions and sources are logged to your GRC system for audit.

Team model: X-Team developers plus domain experts

Blend X-Team developers, data engineers, and product stewards under a single backlog. Pair program on prompts like code; treat retrieval rules as business logic. For hiring and surge capacity, slashdev.io supplies remote engineers and software agency expertise to turn concepts into production systems fast.

Rollout playbook

  • Pilot: Run against one market or department with explicit opt-in and weekly metric reviews.
  • Shadow mode: Compare LLM outputs to human decisions for two weeks; tune thresholds before autonomy.
  • Progressive exposure: 1% → 10% → 50%; freeze prompts between ramps to isolate effects.
  • Training: Provide job-specific prompt guides and failure-handling runbooks.

Avoid these pitfalls

  • Unowned prompts: Store versions in git, with tests and owners, not in scattered dashboards.
  • Data sprawl: Pull from governed sources; block uploads to the prompt context without scanning.
  • Metric myopia: Track value metrics (AHT, CSAT, conversion) alongside accuracy and cost.
  • One-model thinking: Portfolio your models; Claude, Gemini, and Grok shine in different lanes.

Action checklist

  • Pick one decision, one persona, one channel.
  • Ship a two-sprint MVP with golden-set evals.
  • Wire Jamstack pages to an edge LLM proxy with cached retrieval.
  • Instrument tokens, latency, citations, and user ratings from day one.
  • Scale by routing, guardrails, and disciplined prompt/version control.
  • Publish transparent changelogs and model cards so stakeholders understand behavior, limits, and governance across each release.
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